Customer service

Bang & Olufsen strives to offer you a level of service that matches the unprecedented focus on quality and finish of the products we create.
  • Product Support

    Find guides, manuals and software updates for your Bang & Olufsen products.

    Frequently Asked Questions

    Find answers to your questions in our Frequently Asked Questions section.

    Service inquiries

    As always, your Bang & Olufsen retailer is your first stop for all your service queries.


    If you have general questions about your product, please contact our support team.


Just as our products offer performance and pleasure beyond expectations, so does Bang & Olufsen’s warranty. Your Bang & Olufsen product is warranted against all defects in workmanship and materials for three years.

View our warranty guidelines (as PDF)

Essential Services

A variety of fine selected services has been combined in our new service program to meet your personal preferences and individual needs.

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