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Sketches done with chopstick on a blackboard of Beolab 50

Frequently Asked Questions

Topics

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    Connected speakers

    How to install, connect and stream music to your speakers.

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    How To Purchase Online

    Basket, checkout and help during and after a purchase.

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    Gifts

    Gift-wrapping and gift returns.

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    Payments

    Payment methods, checkout process and pre-ordering.

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    Transport And Delivery

    Shipping countries, parcel tracking and shipping policy.

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    Returns

    Information for returning an online purchase and returns policy.

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    Covid-19 FAQ

    Online orders and information about stores

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    Customer care

    Product guides and FAQs, as well as contact information.

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    Wireless speakers

    Connecting multiple wireless speakers, stereo pairing and upgrading your setup.