Returns FAQ
Returns
To feel safe when shopping online at Bang & Olufsen Website, we offer you options to return your product for a refund within 30 days of receipt of your online order.
Please note this is only applicable for online orders placed on https://www.bang-olufsen.com/en/sg and will not be honoured in store.
Items purchased at a discounted price will not be eligible for exchange or refund. All customised items (e.g. engraved) are final sale and not refundable.
Other than the above, we grant full right of cancellation should you regret your purchase within 30 days of receipt of your online order. The product should be in its original packaging, serial number, labels or tags, inserts, accessories as per its original condition when you receive the Goods.
View our full return policy below.
After we receive your return, please allow up to 14 days for the refund to be processed.
Interested in learning more about our return policy?