我们目前可将在线订单配送至以下国家/地区：澳大利亚、奥地利、比利时、保加利亚、加拿大、克罗地亚、塞浦路斯、捷克、丹麦、爱沙尼亚、芬兰、法国、德国、希腊、中国香港、匈牙利、爱尔兰、意大利、日本、拉脱维亚、立陶宛、卢森堡、中国澳门、马耳他、荷兰、挪威、波兰、葡萄牙、罗马尼亚、新加坡、斯洛伐克、斯洛文尼亚、韩国、西班牙、瑞典、瑞士、阿联酋、英国以及美国。

Once your payment is authorized, you will receive a confirmation email with your order number. From that point, you can track your order status in the "My Orders" section of your B&O account.

When your order is shipped, you will receive a shipping confirmation email with a tracking link, allowing you to check the status and location of your delivery at any time.

不好意思，提交订单后，订单送货地址将无法更改。订单提交后会立即发送到配送中心，我们的系统将无法再检索或更改它们。如果您的货物未成功交付，它将退回至配送仓库，您的账户将获得款项。

抱歉，下单后，订单送货地址将无法更改。下单后，订单会立即发送到配送中心，我们的系统将无法更改送货地址。如果您的货物未顺利送达，它将退回至配送仓库。在仓库验证到我们已收到退回的包裹后，我们将在 14 日内向您的账户退款。

The courier will attempt to deliver your package up to three times. If delivery is unsuccessful, the parcel will be redirected to a nearby pickup location. You will receive the pickup details via the tracking link. Please note that pickup points typically hold parcels for a limited time, so we recommend collecting your package promptly.

Depending on the value of your order, a signature may be required upon delivery. To ensure your package is delivered safely, please provide a shipping address where you or someone authorized will be available during the day, as deliveries typically occur during daytime hours.

请联系我们的客户支持加以跟进.

Please contact Customer Care, who will assist you in initiating an investigation with the courier. The process may take up to 15 business days to complete. Kindly note that any replacement shipment will be processed only after the investigation is concluded.

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