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COVID-19 FAQ

Due to the current situation, store opening schedules and online delivery and return policies have changed. Read more below.

Can I still place an order?

Yes, Bang & Olufsen will continue to accept orders from all countries we currently supply. However deliveries might have some service changes. You can see more here.

What is the delivery time for my order?

Orders will be delivered in 2-7 business days for standard shipping and 1-2 days for express shipping, although this will be subject to the lifting of the current restrictions. We will provide updates as they become available. Thank you for your understanding.

Which stores are opened?

In some countries we have temporary closed stores, check our Store Finder for the latest updates.

Is your customer service available?

Yes, The Bang & Olufsen customer service team are working remotely and can be contacted here.