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Frequently Asked Questions

Topics

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    How To Purchase Online

    Basket, checkout and help during and after a purchase.

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    Payments

    Payment methods, checkout process and pre-ordering.

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    Transport And Delivery

    Shipping countries, parcel tracking and shipping policy.

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    Returns

    Information for returning an online purchase and returns policy.

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    Gifts

    Gift-wrapping and gift returns.

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    Customer care

    Product guides and FAQs, as well as contact information.

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    Multiroom speakers

    How to install, connect and stream music to your speakers.

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    Home theatre

    Speakers and soundbars for a home cinema experience

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    Wireless speakers

    Connecting multiple wireless speakers, stereo pairing and upgrading your setup.

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    Beolink Surround

    How to utilise Beolink Surround and the technology behind it.

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    About Bang & Olufsen

    Our history, know-how and more.