Returns FAQ
Returns
Our return policies apply only to the markets where we sell products online at bang-olufsen.com. If you're looking for information about returns in other regions or for items purchased in physical stores, please note that these may follow different guidelines.
Please be aware that online orders cannot be returned to B&O stores. All online returns must be sent back to our warehouse following the instructions provided with your order.
To find the relevant return policy or contact details for your local store, please use our Store Finder. There you can locate the nearest physical store and get in touch with them directly for information about in-store purchases and return procedures.
After we receive your return, please allow up to 14 days for the refund to be processed.
Interested in learning more about our return policy?