Enjoy free standard shipping on all orders over €35 from our online store. We deliver with UPS, DHL, and trusted third-party couriers to ensure fast, secure, and fully tracked delivery straight to your doorstep.

We currently ship online orders to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.

Once your payment is authorized, you will receive a confirmation email with your order number. From that point, you can track your order status in the "My Orders" section of your B&O account.

When your order is shipped, you will receive a shipping confirmation email with a tracking link, allowing you to check the status and location of your delivery at any time.

죄송합니다. 주문을 완료한 후에는 배송 주소를 변경할 수 없습니다. 주문품은 주문이 이루어지는 즉시 물류 센터로 배송되므로 시스템에서 더 이상 배송 주소를 변경할 수 없습니다. 물품이 성공적으로 배송되지 못할 경우, 해당 물품은 물류 창고로 반송됩니다. 물류 창고에서 패키지를 다시 받았음을 확인할 수 있게 되면 14일 이내에 귀하의 계정으로 크레딧이 적립됩니다.

The courier will attempt to deliver your package up to three times. If delivery is unsuccessful, the parcel will be redirected to a nearby pickup location. You will receive the pickup details via the tracking link. Please note that pickup points typically hold parcels for a limited time, so we recommend collecting your package promptly.

Depending on the value of your order, a signature may be required upon delivery. To ensure your package is delivered safely, please provide a shipping address where you or someone authorized will be available during the day, as deliveries typically occur during daytime hours.

고객 지원 팀에 연락하여 후속 조치를 요청하십시오.

Please contact Customer Care, who will assist you in initiating an investigation with the courier. The process may take up to 15 business days to complete. Kindly note that any replacement shipment will be processed only after the investigation is concluded.

배송 정책에 대해 자세히 알고 싶으십니까?