Our return policies apply only to the markets where we sell products online at bang-olufsen.com. If you're looking for information about returns in other regions or for items purchased in physical stores, please note that these may follow different guidelines.

Please be aware that online orders cannot be returned to B&O stores. All online returns must be sent back to our warehouse following the instructions provided with your order.

To find the relevant return policy or contact details for your local store, please use our Store Finder. There you can locate the nearest physical store and get in touch with them directly for information about in-store purchases and return procedures.

直接於 Bang & Olufsen 線上商店購買時,您可以在家中試用我們的產品。若您改變心意,可在收到商品後 30 天內免費退貨並獲得退款。

請注意,客製化或特別設計的產品恕不接受退貨。