We currently ship online orders to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.

UPS er vores transportør i øjeblikket.

Once your payment is authorized, you will receive a confirmation email with your order number. From that point, you can track your order status in the "My Orders" section of your B&O account.

When your order is shipped, you will receive a shipping confirmation email with a tracking link, allowing you to check the status and location of your delivery at any time.

Du kan desværre ikke ændre din forsendelsesadresse, når du først har sendt din bestilling. Bestillinger sendes straks til et ekspeditionscenter, hvor de registreres og derefter ikke længere kan hentes eller ændres i vores system. Hvis det ikke er muligt at aflevere din forsendelse, returneres den til ekspeditionscentret, og beløbet krediteres på din konto.

The courier will attempt to deliver your package up to three times. If delivery is unsuccessful, the parcel will be redirected to a nearby pickup location. You will receive the pickup details via the tracking link. Please note that pickup points typically hold parcels for a limited time, so we recommend collecting your package promptly.

Depending on the value of your order, a signature may be required upon delivery. To ensure your package is delivered safely, please provide a shipping address where you or someone authorized will be available during the day, as deliveries typically occur during daytime hours.

Kontakt vores kundesupport for at følge op på status for forsendelsen.

Please contact Customer Care, who will assist you in initiating an investigation with the courier. The process may take up to 15 business days to complete. Kindly note that any replacement shipment will be processed only after the investigation is concluded.

Hvis du har købt dit produkt på Bang & Olufsens website, kan du returnere det inden 30 dage efter modtagelsen og få pengene tilbage. Du skal bare indsende vores onlinereturformular med alle de ønskede oplysninger, så vender vi tilbage til dig hurtigst muligt.

Hvis dit produkt går i stykker (og fejlen kan tilskrives Bang & Olufsen) efter returfristen på de 30 dage, men inden for den begrænsede garanti, kan du have ret til gratis reparation.

Vil du gerne vide mere om vores forsendelses- og returpolitik?

Er du interesseret i at læse mere om vores returpolitik?

Hvis den person, der har fået gaven, ønsker at returnere den, skal vedkommende blot udfylde vores returformular.

Make your gift even more special with our exclusive wrapping service, available for most of our portable speakers and headphones. Thoughtfully wrapped and ready to delight, simply add gift wrapping to your online order at checkout.

Når du køber en gave, modtager du en faktura med prisen på bestillingen via e-mail. Prisen fremgår ikke af kvitteringen i den indpakkede gave.